Frequently Asked Questions

For all reservations booked on or after January 17, 2023, a $30/night + tax resort fee will be added to each reservation.  This fee covers access to and provision of the following amenities and services:

  • WiFi throughout the hotel
  • Refrigerators in rooms
  • Limited ski storage
  • Coffee in the lobby
  • S’mores kits
  • Fire pits
  • Pool access
  • Fitness center
  • Concierge services
  • Local calls
  • Private beach access
  • Electric vehicle charging
  • Complimentary parking

Furry friends are our favorite! We allow dogs in select rooms and throughout the common areas on property. We ask that they are leashed and under control at all times. Please note that pets are not to be left alone in rooms during your visit.

There is a one-time pet fee per visit of $75 plus tax. This can be added as an additional fee when you book online, or at check-in. Please notify us in advance if you are bringing a dog so we can arrange a pet-friendly room for your stay, which is allocated on a first come first serve basis.

Our pool is open year round and heated to a comfortable 85 degrees. The hot tub is open year round for your enjoyment. Don’t forget your bathing suit (and something extra cozy to wrap yourself in those winter months such as a robe).

Breakfast is available for purchase in our lobby daily from 7 AM – 10 AM. We offer a small menu with items such as yogurt parfaits, breakfast burritos, and if you’re feeling a little decadent, waffles! We recommend adding whipped cream for good measure.

We have diner options within walking distance from the hotel.

Reno Airport is about one hour by car from the hotel. There is a South Tahoe Airporter service that can drop you at Harvey’s, the nearest casino,, and it’s a 10-minute walk to the Coachman. Please note the schedule is limited. You can find more information on ticket prices and scheduling here.

Alternate options include Uber and Lyft, though we would recommend renting a car to truly explore all Lake Tahoe has to offer!

We are centrally located between both: a five-minute walk to Lakeside Beach, and a ten-minute walk to the Heavenly Gondola which provides access to Heavenly Mountain.

We are not currently taking wedding bookings but hope to open inquiries once we’ve completed work on our new event space in 2023.

Yes, we are very kid-friendly! We have indoor and outdoor games for the whole family and the pool is usually a big hit. We recommend booking our Double Queen, One-Bedroom Suite, or Three-Bedroom Suite (sleeps up to 11) for family-friendly accommodations.

Yes! We would love to learn more about your meeting or event

We do. We have a semi-private meeting space that can be rented for an additional fee while staying, subject to availability. Please confirm with the front desk at check-in!

The Visit Lake Tahoe is a great reference point for current and upcoming events in the area, such as the annual American Century Celebrity Golf Championship or Tahoe Brewfest.

On site, we offer seasonal experiences that vary month to month. For upcoming events, click here and select the ‘Events’ tab. A map of our suggested activities from hiking to dining may also be found here.

In the winter, temps can drop down to single digits at night. We recommend winter gear for these months with varying layers. In the summer, temps can also drop considerably during the evening and we recommend a warm sweater for adventuring outside at night. Sunscreen, water, and good hiking boots are always a good thing to pack anytime of year so you’re always ready for your next adventure!

New for 2021 all of our rooms come with AC units.

There are small fridges in each room to keep your food and drinks cold. In addition, you can use our breakfast area in our lobby to prepare food. You are more than welcome to use the plates, mugs, silverware, toasters and a microwave located here

  • We provide drip coffee from 7 AM – 10 AM daily in our breakfast area, located in the lobby. A selection of guest roasters such as Stumptown Coffee will be on rotation monthly.
  • Bikes are available seasonally on a first-come, first-served basis. There are endless trails for you to explore at leisure!
  • Our pool and hot tub are open year round. Be sure to bring your bathing suit and a little floaty to sip and relax by the pool.
  • We have family-friendly games for both inside and outside as well as cornhole and bocce ball. Get comfortable by our fire pits for cozy mornings or chilly evenings.
  • Happy Hour is 3 PM – 6 PM daily, and s’mores are served 7 PM – 9 PM. See the front desk for a s’mores kit!
  • Our small but mighty gym, new for 2022, provides access to 2 treadmills, 2 Peloton bikes, and yoga mats.